Betting Rules

General betting conditions

By placing a bet with Crocoslots Casino, you confirm that you have read and accepted the rules that apply to the relevant product or market. You are responsible for checking the selection, odds, stake, potential return and any other information shown before confirming a bet. A bet is not considered placed until it has been accepted by the website and a confirmation is displayed or otherwise recorded in your account.

You must use your own account when placing bets. Accounts must not be shared, transferred, rented or used by another person. You are responsible for keeping your login details secure and for reviewing activity on your account. If you believe that somebody else has accessed your account, stop using it and follow the available account security process before placing further bets.

Players must meet all applicable age, identity, location and eligibility requirements. Crocoslots Casino may request information or documents to verify an account, comply with legal obligations, protect the website from misuse or investigate unusual activity. A bet, transaction or account feature may be restricted while a review is taking place.

• Only one personal account should be used unless the website has expressly approved another arrangement.
• You must provide information that is accurate, complete and kept up to date.
• Bets must be placed for your own personal use and not on behalf of another person.
• You should confirm that the relevant product is available to you before placing a bet.
• A bet cannot normally be changed or cancelled after acceptance, except where the applicable rules or the website allow it.

Bet confirmation and records

After placing a bet, check your account history or bet slip to confirm the details. The recorded bet information is the main reference used to assess the bet. If the information displayed on your device differs from the information recorded by the website, the recorded information may be used, subject to any correction required for a clear technical or administrative error.

Markets, odds and bet acceptance

Betting markets may include sports, racing, games or other permitted events and products. Each market can have its own conditions, including the event type, selection options, start time, settlement method and information used to determine the outcome. You should read the market information and any displayed rules before confirming your bet.

Displayed odds and prices may change before a bet is accepted. A price shown on the website is not necessarily an offer that must be accepted at that price. The price applying to your bet is the price confirmed at the time of acceptance. If a material pricing, technical or display error occurs, the website may review the bet and apply the correction or remedy permitted by the relevant terms and applicable law.

A bet may be declined, limited, delayed or referred for review. This can occur for operational, legal, technical, risk management, integrity or account-related reasons. The availability of a market does not guarantee that every stake, selection or combination will be accepted. Any minimum or maximum stake shown on the website is subject to the conditions applying to that product and account.

• Read the full market name and selection before confirming your bet.
• Check whether a market is pre-event, live or subject to a special condition.
• Review the displayed odds, stake and potential return before submission.
• Do not rely solely on promotional, statistical or third-party information when making a betting decision.
• Keep a record of accepted bets and report any apparent discrepancy through the available website process.

Multiple and combination bets

Where combination or multiple bets are offered, the result may depend on every required selection being settled. The product rules may specify how a void, postponed, cancelled or otherwise unresolved selection affects the remaining selections. Some combinations may not be available for particular markets, events or selections. The bet slip and applicable market rules should be checked before submission.

Event results and settlement

Bets are settled using the official result or source identified in the relevant market information, where one is available. The result may take account of the event’s official rules, governing body decisions, declared finishing order, published score or other stated settlement method. A result is not necessarily changed because of a later appeal, correction, disciplinary decision or change to an official record.

If an event is postponed, abandoned, cancelled, interrupted or completed under unusual circumstances, the applicable market rules determine whether bets remain valid, are void, or are settled using a specific result. Different markets relating to the same event may be treated differently. For example, a market based on an already completed part of an event may be capable of settlement even if the wider event does not finish.

Where a market requires a particular number of participants, competitors or outcomes, the rules may specify how withdrawals, non-runners or incomplete fields are handled. A selection may be treated as void, adjusted or settled in another stated way. Players should read the conditions attached to the market rather than assuming that every change produces the same result.

Live and in-play markets

Live or in-play betting can involve delays between an event occurring and the information appearing on the website. Markets may be suspended while important activity is taking place, and a bet submitted during a suspension may not be accepted. If a market is reopened with new odds, you should review the updated information before confirming the bet.

Live coverage, commentary, statistics and visual information may be delayed, incomplete or affected by technical issues. You are responsible for considering these limitations when using in-play services. If a live market is settled using an incorrect state, timing detail or event status because of a clear technical or administrative error, the website may review the settlement in accordance with the applicable rules.

Voided bets and corrections

A bet may be void where the market was offered in error, the event or selection was not valid, the outcome cannot be determined under the stated rules, or another condition for voiding applies. When a bet is void, the stake is generally returned or the affected part of a combination is removed, subject to the relevant product rules. If a bet has already been settled incorrectly, Crocoslots Casino may correct the account record where permitted.

Account integrity, disputes and responsible betting

Crocoslots Casino may monitor betting activity to support fair play, protect account holders, identify technical problems and meet applicable obligations. Activity that appears fraudulent, abusive, coordinated, manipulative or inconsistent with the website rules may be investigated. Pending bets, withdrawals or account functions may be held while checks are completed. Any action taken will be handled under the relevant Terms and Conditions and applicable requirements.

If you think a bet has been recorded, settled or displayed incorrectly, review the bet reference and market details first. Raise the issue through the support or account process made available on the website, providing enough information for the matter to be checked. A review may require the event details, time of the bet, selection, stake, confirmation and the reason for the concern. Records connected with the account and the website may be used to investigate the issue.

Where a dispute concerns an event result, the official result and the specific settlement rules for that market will generally be considered. Where a dispute concerns a technical issue, the website’s transaction and system records may be reviewed. The outcome of a review may depend on the evidence available, the applicable rules and any legal or regulatory requirement.

1. Check the market rules before placing a bet.
2. Confirm the selection, odds, stake and potential return.
3. Keep your account details and authentication information private.
4. Review your bet history and account balance regularly.
5. Raise any issue promptly using the available website process.
6. Do not chase losses or place bets using money needed for everyday expenses.
7. Take a break or use available responsible gambling tools if betting stops feeling enjoyable or controlled.

Responsible gambling

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only use money you can afford to lose. Avoid betting when upset, under the influence of alcohol or drugs, or under pressure from another person. If your betting is affecting your finances, relationships, work or wellbeing, stop and seek support from an appropriate Australian gambling help service or health professional.

These Betting Rules provide general information and may be updated when products, services or legal requirements change. The rules shown with a particular market, together with the website’s Terms and Conditions, take priority for the relevant bet. If there is an inconsistency, the applicable product rules and legally required conditions will apply.