- OperatorMetlait SRL
- Established2022
- Games library8,500+ titles from 117+ providers
- Accepted cryptocurrenciesBTC, ETH, LTC, DOGE, USDT and 5 more
Logging in with your existing details: the quickest way back
For Casino Crocoslots, your account access is connected to the email address and password you supplied when you joined. Use those same details each time you return rather than opening another account for a different device or session. Keeping everything under one login makes your account activity easier to manage.
Reach the login screen through the casino website, the iOS or Android Mobile App, or the Windows desktop app.
Type the email address and password connected to your existing account. Keep your password private and do not share your login with another person.
The casino may request proof of identity and age at any time. A valid passport or driver's licence can be used for this check.
After signing in, look over your deposit, loss and wager limits. Each control can be arranged on a daily, weekly or monthly basis.
Use one account and one login routine
Save the correct email address in a password manager if that helps you remember it. Honestly, this is the part most people skip, and it can make future access much simpler.
The login itself is only one part of looking after your account. Before starting a session, it is worth checking that your personal details are correct and that the limits you want are active. That small pause gives you a clear starting point.
Account rules that can affect your login
Crocoslots permits one account per individual. Accounts that share a residential address, household, IP address or device are treated as duplicates, so creating a second profile is not the right way to solve an access issue.
- Use one account per person.
- Keep your account email and password private.
- Do not create another account simply because you are using a different device.
- Do not use a VPN to bypass geographic restrictions.
- Make sure you are at least 18 years old, or meet the higher legal gambling age that applies in your jurisdiction.
The age requirement is 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher. The casino can request proof of identity and age at any time, so it is sensible to keep a valid identification document available if a check is requested.
If another person in your household also has an account, avoid switching between profiles on the same device or connection. If you need help with an existing account, contact support instead of registering again.
Verification and security: what to expect after signing in
Crocoslots uses the latest version of SSL encryption for personal and financial data. This is applied to information sent through the casino, while your own password should remain private and used only by you.
Identity and age checks
A valid passport or driver's licence can be used to prove identity and age. Verification may be requested at any time, and account verification must be completed before the first deposit bonus can be claimed.
There is an additional age-verification requirement before playing with BTC. Deposits and bets are blocked until that check is complete. If cryptocurrency is part of how you play, finish the verification step before trying to fund or use the account.
| Area | What applies | What to do |
|---|---|---|
| Login details | Email address and password | Use the details linked to your existing account |
| Minimum age | 18 years, or a higher local legal age | Play only when you meet the applicable requirement |
| BTC access | Age verification is required before deposits and bets | Complete the check before using BTC |
| Personal and financial data | Protected with the latest version of SSL encryption | Keep your password private |
If a verification prompt appears during login, follow the account instructions and provide valid identification. Once the check is complete, you can continue using the account features available to you.
Deposit, loss and wager limits you can manage from your account
The account includes three useful spending and play controls: deposit limits, loss limits and wager limits. You can set each one for a daily, weekly or monthly period. They are designed to help you decide how much activity suits your budget before you begin.
| Control | Available period | What it manages |
|---|---|---|
| Deposit limit | Daily, weekly or monthly | The amount deposited during the selected period |
| Loss limit | Daily, weekly or monthly | The loss amount set for the selected period |
| Wager limit | Daily, weekly or monthly | The amount wagered during the selected period |
Lowering a limit takes effect immediately. Increasing one requires email confirmation and only takes effect after the previous limit of the same type expires. For example, increasing a weekly limit does not remove the existing weekly limit straight away.
Set limits before starting a session
A limit is easiest to use when you choose it calmly, before playing. Pick a daily, weekly or monthly period that matches the way you normally manage your spending.
Session reminders and reality check tools are also available. Used alongside the three limit types, they help keep the length and cost of a session visible while you play.
Cooling-off and self-exclusion: changing your account access
When you want a break from playing, the account offers both cooling-off and self-exclusion. They work differently, so choose the option that suits the length and type of break you want.
| Tool | Choices | What happens |
|---|---|---|
| Cooling-off | 1 week, 1 month, 3 months or 6 months | Fiat deposits are blocked and the account reactivates automatically when the period ends |
| Self-exclusion | 6 months, 9 months, 1 year or indefinitely | The account is disabled immediately after activation |
Cooling-off has a fixed period and automatic reactivation at expiry. Self-exclusion can last indefinitely, making it the longer-term option. Both are account controls rather than ordinary logout settings, so activation changes access to the account.
Any remaining balance can be withdrawn during a cooling-off or self-exclusion period by making a customer support request. If you need a Withdrawal while one of these controls is active, support is the route to use.
Self-exclusion disables the account immediately
Choose the period carefully. Cooling-off blocks fiat deposits for the selected time, while self-exclusion disables the account as soon as it is activated.
When your login needs a hand, support is available around the clock
If your usual email and password do not get you into the account, contact Crocoslots support rather than creating a duplicate profile. Live chat and email support are both available 24/7.
The chat begins with a chatbot and can escalate to a human agent. Explain that you need help accessing your existing account.
Email support is also available 24/7 if you prefer a written conversation. Include the email address linked to the account, but keep your password private.
Mention whether you are using the website, Mobile App or Windows desktop app, and describe any verification prompt shown.
Support can guide you through the next account-access step without you needing to open another profile.
- Have the email address connected to your account ready.
- Say which device or access method you are using.
- Mention whether an identity or age check appears.
- Do not send your password in a support message.
- Use the existing account rather than registering a duplicate.
Support is available in English, French, German, Norwegian and Russian. VIP members also receive a dedicated personal VIP host available 24/7 as their primary contact.
Ready to return to your account?
Use your existing email and password, then take a moment to check your limits before starting a session.
Login: your questions
What details do I use for a Crocoslots Casino login?
Use the email address and password connected to your existing account. Keep those details private and use one account per person.
How many accounts can one person use?
Crocoslots permits one account per individual. Accounts sharing a residential address, household, IP address or device are treated as duplicates.
Can I log in through a phone or computer?
You can access the account through the casino website, the iOS or Android Mobile App, or the Windows desktop app.
What should I do if I need help accessing my account?
Contact live chat or email support, both available 24/7. Live chat starts with a chatbot and can escalate to a human agent.
Which account limits can I set?
You can set deposit, loss and wager limits for daily, weekly or monthly periods. A decrease applies immediately, while an increase requires email confirmation and waits until the previous limit expires.
What happens during a cooling-off period?
You can choose 1 week, 1 month, 3 months or 6 months. Fiat deposits are blocked during the selected period, and the account reactivates automatically when it ends.
Which self-exclusion periods are available?
Self-exclusion is available for 6 months, 9 months, 1 year or indefinitely. The account is disabled immediately when self-exclusion is activated.
What identification can I use for age verification?
A valid passport or driver's licence can be used. Age verification is required before playing with BTC, and deposits and bets are blocked until it is complete.
How is my account information protected?
The casino uses the latest version of SSL encryption for personal and financial data. You should also keep your password private and avoid sharing account access.
