Crocoslots Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your access to and use of the Crocoslots Casino website, games, account services and related features. They form an agreement between you and the operator of the website. If you do not agree with any part of these terms, you must not register, deposit funds or use the services.

By creating an account or using the website, you confirm that you have read these terms and agree to follow them. You also agree to comply with any game rules, promotion terms, payment instructions, privacy information and responsible gambling material made available on the website. Those additional rules form part of these terms where they relate to the service you use.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using the website. Crocoslots Casino does not invite anyone to use the website where online gambling is prohibited or restricted.

• You must use the website only for lawful purposes.
• You must provide accurate and current information when registering or using account services.
• You must not allow another person to use your account.
• You must not attempt to bypass security, technical controls or location restrictions.
• You must read the rules for each game or offer before taking part.
• You must follow all instructions displayed on the website.

These terms may be available in an electronic format and may be updated from time to time. The current version published on the website applies to your use of the services. If a change is important, information about the change may be displayed on the website or provided through an available account or communication channel.

2. Eligibility, registration and account security

You must be at least 18 years old and legally permitted to use online gambling services before opening or using an account. Crocoslots Casino may ask for information or documents to confirm your age, identity, location or entitlement to use the website. You must provide information that is complete, accurate and not misleading.

Only one personal account is permitted unless the website expressly states otherwise. An account must be opened in your own name and used only by you. You must not create an account for another person, operate an account on behalf of another person, or transfer your account to someone else.

Keeping your details secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, unless the activity resulted from a failure by the operator to protect its systems. You should choose a strong password, avoid sharing access details and notify the website through an available support channel if you believe your account has been accessed without permission.

You must not use false information, impersonate another person or interfere with the registration or verification process. Crocoslots Casino may refuse an application, restrict an account or request further information where it reasonably considers this necessary for security, compliance, fraud prevention or the proper operation of the service.

Account review and closure

An account may be suspended, restricted or closed if these terms are breached, information cannot be verified, activity appears fraudulent or unlawful, or the account presents a security or compliance concern. Where appropriate, you may be asked to explain activity or provide supporting documents. You must not open a new account to avoid a restriction, exclusion, closure or other account measure.

3. Deposits, play, withdrawals and promotions

You may add funds to your account using payment methods shown as available on the website. You must use a payment method that belongs to you or that you are authorised to use. Payment providers may apply their own terms, processing requirements or charges. Crocoslots Casino is not responsible for delays or refusals caused by a payment provider, bank, card issuer or other external service.

You should check all transaction details before confirming a deposit or other account action. You must not deposit funds that come from unlawful activity or use the account to move money for another person. Account funds are intended for participation in the services and must not be used for any unlawful purpose.

Games are governed by the instructions and rules displayed for the relevant game. Outcomes are determined by the applicable game systems and rules. You accept the result of a game where the result has been recorded correctly by the website. If a technical or administrative error affects a game, transaction or account balance, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any requirements displayed when the request is made. Crocoslots Casino may need to return funds through the original payment method or use another permitted method. You are responsible for checking that your payment details are correct and for any fees or charges applied by your financial institution.

Promotions and bonuses

Promotions, bonuses, free spins and other offers are subject to separate promotional terms. Those terms may include eligibility requirements, an offer period, qualifying activity, use restrictions, playthrough conditions, maximum values or other limitations. You should read the relevant offer terms before accepting or using a promotion.

Unless the applicable promotion terms say otherwise, offers are limited to eligible players and may not be combined. Crocoslots Casino may correct an obvious error, withdraw an offer, or remove a promotional benefit where the offer has been used in breach of its terms, through abuse, fraud or a technical error. Promotional terms do not override any legal rights that cannot be excluded.

4. Responsible gambling, privacy and fair use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only play with funds you can afford to lose. Set personal limits before you start and take a break if gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing.

• Do not chase losses or increase your stake to try to recover money.
• Do not gamble when you are distressed, under the influence of alcohol or unable to make clear decisions.
• Keep track of the time and money you spend on gambling.
• Use available account controls, spending tools, time-outs or self-exclusion options if you need a break.
• Seek independent support if gambling is causing concern for you or someone close to you.

Information about responsible gambling tools and support services may be available on the website. If you ask to restrict or close your account for responsible gambling reasons, you must not attempt to avoid that restriction by opening another account. Account restrictions may affect access to games, deposits, promotions and other services.

Privacy and information security

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected to provide the services, verify identity and age, process transactions, maintain security, prevent fraud, meet legal obligations and improve the website. You should review the privacy information to understand how information is collected, used, stored and shared.

You must not use software, devices or methods that give you an unfair advantage, interfere with the website, manipulate game results, copy website content without permission or introduce malicious code. Suspected cheating, collusion, fraud, bonus abuse or other misuse may lead to account action and review of related transactions.

5. Website access, liability and legal information

Crocoslots Casino aims to keep the website available and accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn for maintenance, security, technical, operational or legal reasons. Access may also be affected by your device, internet connection, software, payment provider or other services outside the operator's control.

You are responsible for ensuring that your device and connection are suitable and secure. You should use current security software and take reasonable steps to protect your account. The website may contain links or references to third-party services. Those services may have separate terms and privacy practices, and you should review them before use.

To the extent permitted by law, Crocoslots Casino is not responsible for losses caused by events outside its reasonable control, your failure to follow these terms, inaccurate information supplied by you, misuse of your account, interruptions to third-party services or problems with your equipment. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded, restricted or modified.

Website content, branding, software, graphics, text and other materials are owned by or licensed to the relevant rights holder. You may use the website for personal, lawful purposes only. You must not reproduce, distribute, modify, sell or commercially exploit website material without prior permission.

Questions, complaints and changes

If you have a question, notice an account issue or wish to make a complaint, use the support or contact option provided on the website. Include enough information for the matter to be reviewed, but do not send payment passwords or unnecessary sensitive information. The operator may ask for further details to verify your identity and investigate the issue.

These terms may be revised to reflect changes to the website, services, security practices, legal requirements or business operations. The revised terms take effect when published unless a different effective date is stated. If you continue to use the website after the effective date, you accept the revised terms. If you do not agree, you must stop using the services and follow the available account closure process.

These terms are intended to be read consistently with applicable Australian laws and any other laws that apply to the service and the player. If a provision is found to be invalid or unenforceable, the remaining provisions continue to apply. Any matter not covered by these terms will be dealt with according to the applicable law and the information displayed on the website.